Prior to moving in, we have a pre-admission assessment. During the assessment, the care team works with and determines how to best serve the resident and what their needs/preferences are. We go over standard routines, tour the facility, discover what they like/don’t like, and create a plan that benefits them to the fullest.

This Individualized Service Plan (ISP) is regularly updated and changed depending on the preferences the resident has. For example, if the resident no longer likes a certain activity or wishes to try something new, it gets added to the care plan and the care team takes note to incorporate that into their routine.